Who we are

We are أبو بكر للإضاءة, an online store that sells indoor and outdoor lighting products in Jordan.
Our website address is: https://abubakrlighting.com

If you have any questions about this policy, you can contact us at:
Email: abubakerforlighting@gmail.com

What personal data we collect and why we collect it

We collect the following information when you use our website:

1. Orders and checkout

When you place an order, we collect:

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Ordered products and order notes

نحن نستخدم هذه المعلومات لـ:

  • Process and deliver your order

  • Contact you about your order (confirmation, shipping, support)

  • Keep basic records for accounting and tax purposes

Payment details:
We do not store full credit card numbers on our website. Payments are processed securely through our payment provider, and they handle your card details.

2. Customer accounts

If you create an account on our website, we store:

  • Your name

  • Email address

  • Order history

  • Saved addresses

We use this to:

  • Make future orders easier

  • Show you your previous orders

  • Help with support and returns

3. Cookies

We use cookies to make the store work properly, for example:

  • Remember what is in your cart

  • Keep you logged in to your account

  • Save your language and currency preferences

You can control cookies from your browser settings, but some parts of the website may not work correctly without them.

4. Contact forms & WhatsApp

If you contact us through a contact form or WhatsApp, we may collect:

  • Your name

  • Phone number

  • Email address

  • Message content

We use this only to reply to your inquiries and provide customer support.

Who we share your data with

We only share your personal data with trusted third parties when necessary:

  • Payment providers – to process your payments securely

  • Shipping companies / couriers – to deliver your orders (they receive your name, address, and phone number)

  • Hosting & technical service providers – to keep the website running and secure

We do not sell your personal data to third parties.

How long we retain your data

  • Order information: kept for up to 5–10 years for accounting, tax, and warranty reasons.

  • Customer accounts: kept as long as your account is active. You can ask us to delete your account at any time.

  • Contact form messages: kept for up to 12 months for customer support.

What rights you have over your data

You have the right to:

  • Request a copy of the personal data we hold about you

  • Ask us to correct any incorrect data

  • Ask us to delete your data, where legally possible

  • Object to certain types of processing

To use any of these rights, please contact us at:
abubakerforlighting@gmail.com

Where your data is sent

Some of your data may be processed outside Jordan (for example, by our hosting provider or payment gateway).
We always try to work with trusted partners who follow good security and privacy practices.

How we protect your data

We use:

  • Secure connection (HTTPS)

  • Strong passwords and limited access to the admin area

  • Regular updates for WordPress, theme, and plugins

to help protect your data.